Boost Tee Time Booking by Selling Packages, Ticket Books and Punch Cards

Posted by Alex Lavoie on August 2, 2017

Memberships are down across the board - even private clubs are opening up twilight hours to the public. The reality of the marketplace does not care whether you’re a semi-private, private or resort facility. If tee time booking is shrinking, you need to turn to packages, ticket books, and punch cards in order to increase membership at your golf course.

 Need to boost revenue before the sea

 

This is a symptom of changing demographics. Customers are used to getting everything on-demand. Memberships are way too price-restrictive to attract new golfers to the game, and once-loyal members have withdrawn due to a lack of perceived value. That’s why you need to double down on pricing strategies like packages, ticket books, and punch cards like prepaid rounds or stay-and-plays. They offer you the upfront cash flow, while accommodating your customers’ demands for flexibility.

golf course pricing strategy

An easy way to increase revenue at your facility at the beginning or end of the season is to run an online quantity-based sale of ticket books, packages and punch cards. In other words, selling a limited amount of packages for a limited amount of time. We’ve compiled a few lessons learned for you to successfully run your own quantity-based sale.

 

Lesson 1 – Don’t be overly restrictive with date-based packages.

Selling packages that are only redeemable for a short period of time forces you to spread those packages across a bunch of days, which means you must steer your customers to where the savings are, and that’s not always easy to do. Keep date-based packages valid all season. Customers will love the fact that their two-day pass can be used over a couple of weekends, rather than being confined to one weekend.

 

Lesson 2 – Age-based tee time booking packages bring no real value to your facility.

Adult, senior, junior, and other rates - suddenly you’ve got a complex price matrix to manage for a sale. Drop the age-based rates, and go with a one-size-fits-all approach. Remember, keep it simple.

 golf course pricing strategy

 

Lesson 3 – Adjust to demand.

It’s nice to say “We want to sell 300 packages to make $30,000″ but if you promote those 300 packages in a six-week window and nobody is buying beyond the two-week mark, it’s not going to work as expected; your urgency won’t match your yield. Make sure your inventory is set in a fair time window. If not, you’ll have to claw back un-purchased packages to meet your targets. Be sure to take your seasonality into account too. Are your customers most likely to purchase these packages at the end or at the beginning of the season?

 

Lesson 4 – Price can direct tee time booking towards weekday packages.

This one is pretty obvious. Even though a reasonable 15% discount on weekend packages is offered, customers will be more driven towards the deeper 25% savings on weekday packages. Nudge your customers towards slower days of the week, as much as possible in order to really increase the tee time booking at your course.

 

Lesson 5 – You can be as precise or as vague as you want to be.

Maybe you advertised too many packages – 300 instead of 150 means you’ve exceeded demand – and now you want to get rid of them. Well, you could say, “Only 150 packages left!” and really hope your customers buy those last packages, but, you could instead say, “Almost Gone!” to really drive that last bit of urgency. See example below for three different ways of presenting the same offer.

 

how to increase golf course membership

 

Overall, you want to:

  • Keep it simple
  • Keep packages valid all season; don’t restrict the validity of packages to consecutive days
  • Drop age-based packages – same price for everyone
  • Run the promotion over a realistic time-frame where lead time is likely to be shortest
  • Apply higher discounts on weekday-based packages
  • Create a sense of urgency with creative marketing messages