Stephen and Kyle, Owner and Sales & Marketing Manager of Trillium Wood Golf Club had been using a golf management system that was state-of-the-art when the club first opened in 1998. 15 years later, they knew it was time to make a switch. They were tired of being “handcuffed as far as sharing the information and accessing the information”. The only way they could check their tee sheet or customer database was in the office at the pro shop and that just wasn’t cutting it for them.
To make matters worse, the fate of their current solution was up in the air due to an acquisition by a major player in the market that had a different philosophy. It was unclear whether or not the product would continually be improved upon or if it would be slowly phased out. They shopped around and found a new solution but after just a few seasons, they felt that their new vendor didn’t align with their vision. They needed a cloud-based solution that would allow them to access the information from the two other courses under their management from anywhere and at any time. They also wanted a solution that would allow them to use the data gathered from their tee sheet to better market their courses.
Once again, they set out to look for a new golf management system that would satisfy their needs. After looking at one other solution, they found Chronogolf by Lightspeed and felt that its modular capability and constant improvements closely aligned with the direction in which they saw their three courses going.