Chronogolf Insights

Improving Customer Loyalty at Your Course

Many golf courses are continuously looking for growth but have difficulty understanding the importance of cultivating loyal customers. Every golf course has customers: your members are your most loyal customers, your green fee players are new customers you want to become repeat customers and all enquiries are opportunities for future business.

How much time and investment should your facility spend on engaging loyal customers? If you don’t know the answer to that, no problem! – you’ve found the right article.

We will focus on three topics in particular:

  1. How to build an effective promotion strategy
  2. How to stay connected to your customers through email
  3. How to leverage tournaments and events to engage loyal golfers